Customer Testimonials
My husband works in Charleston and had to drive to Parkersburg to close the deal. They stayed late so we could get it done. I also appreciated the lack of “hard sell” on warranty products. I’ve been sold on those since I had to use one and paid $100 for a whole new transmission, but the finance guy didn’t try to push it. Get hey also brought the car I wanted from the Charleston dealership. I would definitely work with them again.
Cody Wells was so helpful! He did everything he could to help my daughter in her unusual situation. She left there with a beautiful new Cherokee and she’s so happy with it. Thank you Cody for your help.
My wife and I just purchased our new Jeep there. Great, easy experience. Everyone was great from receptionist to finance. Our Salesperson Rockey was great and very knowledgeable. He was direct and friendly and made the process enjoyable. Was a pleasant experience.
Bought a New Jeep Wrangler and they were very helpful and even delivered it to me when I was busy working at the Hospital with everything that has been going on in the world today. This is my 5th Vehicle purchase from them and I will not go anywhere else....A very Happy Customer! Megan A
I witnessed incredible amounts of patience, kindness, and helpfulness during my car buying experience. I was very impressed and taken care of every step of the way.
They are inattentive to the customer after you buy the vehicle. This is the second and last car I will buy from them. Overall, with in the last two months I have had extremely poor care with both the sales department and the customer service department. You can also get cheaper prices elsewhere but the convenience of buying local is what brought me in. Never again...would rather take a day off of work and drive to Columbus, Mark Porter, or Charleston.
I couldn't be any happier with how I was treated at Astorg Auto. Jeff Berdine made the entire experience no pressure, no hassle, no issues. He went out of his way to get me the best possible deal on the vehicle that I wanted, and I didn't just gain a salesman, I gained a friend. Keith Jones was fantastic on the paperwork end, explaining everything carefully and doing it in a friendly personal manner. I knew what I wanted, and these professionals made it happen. Kudos to Astorg Auto for having staff like them on board.
We had an excellent experience at Astorg when we bought our new Jeep. Our salesman, Chuck Frederick, was great to work with. He was very kind and knowledgeable. Everyone at Astorg made our vehicle buying experience a positive one. We will definitely be coming back for any future vehicle purchases!
This is my first experience with Astorg. Terry Stutler, our salesman was very friendly and provided a great shopping experience. No pressure, no hassle, just there to help. My parents needed to buy a car quickly and when the car we wanted to see was at a different location he made sure we were comfortable in the showroom and picked it up and brought it to us. It turned out to be just what they needed and wanted.
This was my second purchase from Astorg Auto. Didn't have intentions to buy but found a great CPO Ford Explorer with nice equipment. Larry was very helpful during the process and made things simple. Would buy from Astorg Auto again.
Stopped at Astorg because my son dragged me there. He was looking into a new truck. Got to talking to my, now, salesman about the possibility of trading 2 cars for one. Next thing I know I'm test sitting vehicles, that was last night. Today I took my vehicles to get trade-in estimates, left with an awesome new Jeep Cherokee Limted. I really appreciate the no pressure salesman, and finance guy. Everything was so smooth. And my son still didn't end up with a truck.
Astorg Auto exceeded my expectations when recently purchasing our new car. Larry Sulfridge was our Salesman and demonstrated sufficient knowledge and was Incredibly personable. We would recommend Astorg to all of our friends and family.
Terry was fantastic. He went above and beyond to make sure I was getting the car I wanted and would be happy with. He was very informative and accommodating, but not pushy at all. I felt that the cordiality was far better than other local lots I've visited. I would definitely recommend!
We had an absolutely great experience with this dealership. They were so helpful and friendly. They offered so many options to us. Our salesman was great!
Our purchase experience was great!! Chuck was a great salesman!! My daughter loves her new Compass. We feel we got a very fair deal and the sale/trade process was very easy.
Would not recommend them to anybody had my truck there five different times got lied to they never did fix it had to take it to another dealer to get it fixed worst mechanic shop I ever seen would not recommend them buy one somewhere else and I bought it new there second day after I had it had it back this is went on for over a year
I have to say that this people are amazing they did all they could to get me a new car and yea I got a 2018 jeep I really want to thank Jeff Berdine for all his hard work thank you bro
worked with Tim Farnsworth and Jeff Berdine They treated me like family and was patient with me while I chose my truck,Thankyou for your help!!!
Fast and easy service! If you need a vehicle, you need to see Jeff Burdine! Best auto purchase experience I’ve ever had! And got a great deal!
I was very skeptical about Leasijng when I was asked if I had ever considered it. I have to say, once it was explained and with all of our questions answered very thoroughly we decided to give it a shot. I am now driving a brand new Jeep Trailhawk Elite Thanks to Chuck Frederick. We appreciate all your help you have given us and showing us all about our new vehicle. Can’t wait to start driving it!! Ron & Shawna Winans
Was looking for a used Jeep and they were great to find it for me and financing went smoothly as well ! Excellent customer service . Our second purchase from them and will continue to shop there !
Greats sales and finance teams.. Extremely helpful with choosing a vehicle best for me and my family without feeling pressured to buy Thanks Chuck we couldn't be happier with our new RAM truck. A big thanks also to Keith Jones. Astorg Rocks!!
We dealt with Karey Sulfridge and he went above and beyond to get us in our vehicles!!!!!!! I would recommend him to anyone !! And we will continue to use him!!!
The service was excellent. He was very nice and friendly. Not pushy at all. I love my new Jeep. Thank you guys! It is very nice.
Anthony gave us amazing customer service and worked a great deal out for us.. Fred made signing process easy and wonderful. Everyone was nice and treated us great. Thank you for all the hard work.
Bob Gerichten sold me my new 2018 Jeep Compass. I had a good feeling from the time we said hello. Great guy, very friendly and knowledgeable. Always available to answer questions and be of service. Made the buying process as smooth and easy as it ever has been. I’d recommend him to everyone!! Thank you so much. I am LOVING my new Jeep .
Larry Sulfridge was extremely flexible and on top of things. Had the vehicle I was interested in detailed and ready to go upon my arrival. I drove the truck, did the deal and was out of there in an hour and a half. Fred Winland had the paperwork dine in record time.
Anthony did a great job before, during, and after the sale. I highly recommend him. He’s been more than happy to answer any questions or concerns I’ve had. Not to mention he was more than patient during the process. Thank you Anthony!
I stopped into astorg to buy a vehicle and was greated by Anthony Venarchick, and he helped me tremendously picking the vehicle for me. He assisted me through the whole sale and even helped me with questions even after I left.
Anthony gave me amazing customer service I called him that morning about a car I saw and by that afternoon I had purchased the car and Anthony had taken care of everything!!! And I would definitely shop Astorg again with Anthony as my salesperson of choice!
We would recommend Anthony Venarchick for your sales representative. He is very friendly and helpful. He even spent extra time with us to show all the options our Chevy truck has to offer. We love our pre-owned Chevy Silverado. And would definitely come back to purchase from Anthony again. He goes the extra mile to make sure your satisfied with your purchase and get excellent service. Thank you Anthony!!
Anthony Venarchick was so helpful and did his best at meeting my wants/needs. I highly recommend him to anyone looking for a vehicle. Very down to earth and doesn’t treat you like a “customer” 🙂
Anthony Venarchick at Astorg on Lakeview was very good to work with. We looked at a Durango as soon as it was traded in before it was really “for sale”. They cleaned it up and got it ready for us to look at immediately and took care of us on fixing any issues that the vehicle had from just being used. Anthony treated us very well and knows the importance of having local customers. Very happy!
Larry Sulfridge bends over backwards to get you what you want and the best deal possible. Paperwork is well explained to you while filling them out....
Great and friendly service returning customer for many years always a good selection and very proficient ! Loneliest go over and beyond to make a deal
Chuck Frederick was very patient and wanted to make sure we got the right vehicle for us and not to settle on one until we were absolutely sure. He walked me through every feature on my new Jeep Grand Cherokee, and made the whole experience a lot easier for me. Chuck was even outside with a rag and cleaner taking it to my car to make sure it looked perfect....and this was 20 minutes after they closed. He really cares about your experience. All the other sales staff I came in contact with (Bob Geritchen and Dan Stephens) were very ...
Terry Stutler was an excellent sales rep explaining the goal of Astorg Ford to be fair and honest and the emenities of the truck, kind.
Larry Sulfridge is a great salesman I recommend him to anyone that goes through this company. I believe he did everything possible to accommodate to my payment needs.
I actually drove two hours from Columbus to buy my new Jeep from these guys because of their selection. I would have regardless after seeing what a great experience it was. I loved how simple and respectful the no haggle pricing process was, and there really was no need to haggle as the offered pricing and trade-in value were already better than what was offered in my area. Jeff and Larry were incredibly attentative, polite, and flexible from the first call on through following up after the sale. From test drive to driving off the lot, I was in and ...
This dealership has the most friendly and courteous staff. They really do all they can to get you the vehicle you are wanting and at the best price. You can’t go wrong stopping here for your vehicle. I have purchased several cars there and the service after the sale is great as well.
Matt our salesman was great to work with and went beyond our expectations to meet our busy schedule. Very pleased and have told our family members, co workers and neighbors to go to Astorg for any vehicle purchases🙂
We walked into Astorg Dodge tonight when I am sure everyone was ready to go home. Bob Gerichten was amazing. We made clear what we wanted; which was no games, no back and forth. We wanted back into a Ram....which we traded our Dodge Ram for a GMC back in Jan 2018....only wishing the whole time we were driving a Dodge Ram. Sorry GMC..you will never live up to the legend of a Dodge Ram. It was a great experience...the general manager and the finance manager were great as well. You guys are awesome. We are driving ...
Very good service,knowledegable staff egar to help catered to all needs. Was a quick responce when using internet app. They emailed back within 5 minutes of avalibilty check.
This is the second Jeep Wrangler we’ve purchased from here. We were very specific on what we were looking for. Bob Gerichren was very helpful and accommodating. When he couldn’t find exactly what we wanted, he helped us build & order our perfect Jeep Wrangler JL. We couldn’t be more pleased with our experience.
Bob Gerichten did us an excellent service in helping us to find the vehicle we wanted. He was patient, answered all of our questions, and when we finally made our decision, there was no pressure. Being 66 years young I have bought many vehicles in my lifetime and quite a few new ones. The experience with Bob, and Roger Taylor and John Jobes was pleasant with no pressure as I had endured at other dealerships. We love the car and were really impressed with the straight forward, positive attitude of Bob. One really nice guy.
Matt Myers did a great job explaining the lease to me and making the process smooth. I will go to Matt hands down for any of my future car purchases or leases.
Terry Stutler & everyone at astorg was amazing. Everyone was nice, plolite, & professional. Made buying a new car very easy. I would recommend anyone looking for new or used car to check them out.
When I arrived to the dealership I instantly could read that Terry was a down to earth straight forward guy who wasn’t going to pressure me into making a purchase and I thought that was great. The entire staff at Astorg was curtious and polite the entire time. I will definitely be going there first in the future when I decide to make a new vehicle purchase!
Great service, great deal. Larry Sulfridge was great help and got me a great deal on my new vehicle. Overall great experience and they worked well with me.
Great and very satisfied and happy I love my Jeep and A loyal Jeep customer I like the flexibility of the vehicle and versatility and quality
WOW!!!! Is all that comes to mind. Larry Sulfridge made purchasing a vehicle so easy and comfortable that i hardly felt i was at a dealership. He took time to find the perfect vehicle for my needs with the understanding that my credit is not a thing of beauty. Giving me the opportunity to prove that im better than my credit appears. I left with the "first" brand new vehicle in my 46 year old life, with reasonable payments. Very excited about my new Jeep and looking forward to my next vehicle purchase with them. Thank you Larry and ...
Great price they worked with everything I wanted I highly recommend coming back. I am happy with my purchase and I will be coming back in the future
Every part of the buying experience was flawless. The sales staff was knowledgeable; helpful and very professional. Chuck Fredrickson and Roger listened to our needs and met them 100%.
Worked with Larry by phone and email and he made me feel very confident that the car was well represent. He had a few things completed on the car that I hadn't asked for which was awesome and over and above. He had everything ready to go. We test drove , loved the car. We signed the papers and we were on our way home. Highly recommend Larry and the Team and Astorg Dodge!
Found exactly what I needed online. Terry Stutler worked out the details (by phone & email) in a timely manner; even picked me up @ the airport!
Larry always treats us professionally and very helpful. We have followed Larry to Astorg's. As long as he selling vehicles, we will seek him out to purchase our vehicles.
This is the second Ford Escape we have purchased from Jeff Berdine in the last two years. We love our vehicle!! Jeff is great. He doesn’t pressure you to buy in any way!! They are efficient and get you through the buying process very easily.
Great salesperson! Great auto! Great price! Jeff Berdine definitely went the extra mile - well above and beyond my expectations! I will definitely buy from Jeff again!
I have purchased 3 vehicles in the last year from Larry Sulfridge he is a great salesman that will go the extra mile to put you in the vehicle you are looking for.
The whole staff was friendly, cooperative and definitely no pressure to buy. They worked with me to find what I wanted and was very pleased with what I received. Salesman was straight forward with no bull talk...
What a refreshing buying experience. Trade in value on our 2014 Ford Explorer was very fair and paralleled the book price. Our salesperson, Terry Stutler was very knowledgeable regarding our new purchase, the stats and specifications were on key, we were given the facts and allowed to make a decision without feeling pushed or pressured. Very professional, pleasant and friendly. We will enjoy our 2018 Rubicon Recon ! Thank you for your expertise and friendship.
I bought my Lincoln MKZ on May 29th. Anthony Venarchick was the salesman who was very courteous and helpful in ALL ways. A small situation arose which he has taken care of nicely. Much appreciated!
Purchased a new jeep without having to feel pressured! Chuck and the crew were fantastic:) walked away feeling very happy and will definitely purchase at Astorg auto from now on.
Jeff Berdine was a excellent sales man and very helpful he was friendly and a dalit to work with. He help and explained things so you could understand what you were going g over.
Pulled up before opening and Chuck came out to say hi. No pressure, friendly and left us alone to look around. When we were ready to talk he was helpful and knowledgeable. We test drove vehicles at several dealerships but ended back at Astorg with Chuck. Drove home a couple of hours later (after Chuck spent some time showing me how all the electronics worked) with my new Jeep Compass. Great experience from everyone there! Would recommend them to anyone. Best sales experience with a car dealership that I have ever had.
I received excellent customer service at the dealership. The employees were all very friendly and eager to help me on my path of buying a new vehicle.
Dealt with Larry Sulfridge for three vehicles now. Service was friendly and fair as always. I recommend that you work with Larry and the team at Astorg Dodge at Lakeview for your next vehicle.
Very accommodating and extremely helpful. I drove several Jeeps. They were not pushy. They allowed me to take my time. Very friendly. I was given the opportunity to look at several vehicles and given several options to make the best decision.
This dealership was super nice and very accommodating. Their vehicles are fairly priced as well. The next time I need a new car, this will be the first place I go.
Great truck buying experience. Wonderful sales person. Made sure we even knew how to work all of the gadgets before we left. Will buy from him again.
This dealership was top notch! Jeff went above and beyond. We felt like family by the end of the whole process. Great customer service from everyone there.
Jason is a fantastic sales person who goes out of his way to help you no matter what you need. He and all the other sales persons there are super nice and homest people. I bought my first car from jason in 2012, and bought 5 this year from him due to the way they treat me, just a five star place. All the sales people are just fantastic and homest so I reccomend all of them. Great products and service.
Jason is a great salesman, that kept us informed on our new wrangler order until it was delivered. I would suggest you call him for your Jeep purchase also.
Had a great experience buying my Dodge Grand Caravan. Jason was easy to talk to answered all my questions.very helpful made buying my car very easy!!!
Chuck went the extra mile responding to my pile of questions and requests. We ended up doing a custom order wrangler and it is wonderful!
I just purchased my second Jeep from Astorg’s. I thought after first experience they couldn’t get any better but they did. They went above and beyond to make sure I was able to get the Jeep I was looking for. I am more than pleased with their customer service. Jeff Berdine was fantastic and made sure everything went smoothly.
Very processional dealership CHUCK WAS VERY HELPFUL IN FINDING ME THE EXACT VEHICLE I WAS SEARCHING FOR AND VERY PLEASED WITH MY PURCHASE. I WILL RETURN TO DEALERSHIP FOR ALL MY NEEDS.
Chuck was amazing. We told him what we wanted and he did everything to find the right vehicle for us! We are very pleased with our new vehicle and we will go back to him if we ever decide to buy another vehicle!
Larry was a pleasure to deal with. I would highly recommend buying from him. Hassle free sale, great price, great service, what else could a person want when buying a vehicle?
Larry was AMAZING!!! We have never had a better experience buying a vehicle. He made us a lifetime customer for sure. LOVED HIM! Everyone was so very helpful and not pushy in the slightest.
my experience was terrific! very helpful and answered all of my questions, even delivered my new car to me. I didn't even have to leave my house, we did everything over the computer and telephone. Larry was an excellent salesman,
Matt helped me get the car I’ve wanted for years! He was so nice and wasn’t pushy he listened to me and was very honest!
We visited several dealerships in our vehicle search but we went back to Astorg and bought our new vehicle there specifically because of our great salesperson Matt Banks. He was easy to work with and took the time to go over the features of our vehicle and answered all our questions. We will definitely stop and see Matt the next time we are in the market for a vehicle.
Had a very pleasant car buying experience, mainly due to the professionalism of our salesman Matt Myers, his friendly demeanor and knowledge with the vehicles definitely makes me want to return!!! Thanks again Matt!!
I dealt with Larry Sulfridge and he made it easy to get into a new truck. Gave you all the information you need and more. Very friendly staff and very helpful as well. I came in and left with a new car the same day in a few hours. Great place and great people. Highly recommend.
Dealt with Jeff Berdine front the Ram lot. Couldn't ask for a better experience! Truly treated like a VIP. If you have any reservations about using this dealership, don't. Make sure you ask for Jeff. Definitelywill be coming back!
Had a great experience. Highly recommended dealership. I didnt feel pressured into buying, they let the vehicle sell itself. If you need a new car, truck, or suv jeff berdine is the man to talk to!
I had a great experience buying my jeep today, I had a very hard time choosing which jeep I wanted. Bob was very Helpful and kind through this whole entire process.
We were looking for an AWD that was stylish and comfortable. Bob Gerichten was excellent to work with! He answered all of our questions and was patient as we debated between a few different vehicle choices. After we settled on one and got the process started, we then changed our minds again but Bob was unphased. He was very knowledgeable and willing to answer a hundred questions. We decided on the 300 S and Bob took the time to explain every bell and whistle. The entire staff was very friendly and accommodating; with their approach to hospitality in the guest lounge, ...
Our Salesman Bob Gerichten is awesome! We told him what we wanted and was very accommodating. He was nice and professional and the next day when I needed to call he always answered. The rest of the stafff was so nice. We will definitely go back and see Bob for our vehicle purchase!!
Lorena and Hubie Bland Our salesman Bob Gerichten went out of his way to get us the Jeep and best trade value that we wanted. He even came in on his day off to finish the deal due to our schedule!!!!!!!!! Great service and customer care in our opinion. We shall be returning for our next vehicle purchase.
Walked in the door to buy a used Jeep, and got the one I wanted. It was a very easy experience for me. I would recommend Astorg's to all my friends and family!
My wife and I were in need of a new van. We went to Astorg Chrysler never having gone there before. I was very pleased with the salesman. There was no pressure and he let us ask the questions. We were very happy with the multiple financing options, after going through a few different scenarios until we found one we liked. Very patient and felt like there was no pressure to buy. Definitely will be going to Astorg again for our future family vehicles.
Bob was great to work with, no pressure sales. We feel we got a great price and even purchased the great service agreement they offer. Once we decided to purchased he worked with our credit union to make the sale go smoothly. Our van was ready and spotless when we picked it up. I'm not sure I can ever buy from another dealer again, I will definitely return to Astorg Motors.
The salesman was great and everything was ready when we went to pick up our car. The car was spotless and they did a good job detailing the vehicle. All our questions were answered
My husband was looking at used Jeeps online and really liked a 2016 Jeep wrangler. He called about it and Jeff was very helpful with info on it. We met up with him and loved the customer service from him, Mike, and Fred. All of the staff was so friendly and made it a wonderful experience. Will definitely check them first when we are ready to purchase another vehicle.
I found just the jeep that I was looking for. Anthony kept in contact with me throughout the day and was waiting for me when I got here.
We had a great experience from beginning to end. Anthony was our salesman. He went above and beyond to make our experience enjoyable. He stayed in constant contact with us through every process. We had an instant rapport as if we’d been lifelong friends. By the way, we are in love with our new Jeep Renegade.
Jeff Berdine was very helpful in the purchase of our new (to us) 2017 Chrysler Pacifica. He was friendly, helpful, and he accommodated our schedule.
Chuck and the Astorg team were very friendly, easy to work with and always available. Brought the vehicle to my house! Very helpful throughout the entire vehicle purchasing experience.